Legal Information
Transparency and trust are at the core of everything we do. Read our comprehensive legal policies to understand how we protect your data and ensure fair business practices.
Privacy Policy
Last updated: January 1, 2025
At G-coder Digital Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, business details
- Payment Information: Billing address, payment method details (processed securely via third-party providers)
- Technical Data: IP address, browser type, device information, usage statistics
- Communication Data: Emails, chat transcripts, support requests
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send invoices
- Respond to inquiries and provide customer support
- Send important updates about our services
- Improve our website and services
- Comply with legal obligations
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption, secure servers, and regular security audits to ensure your data remains safe.
4. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (subject to legal requirements)
- Objection to processing of your data
- Data portability
5. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: Gagandeep@engineer.com
Phone: 0451 250 032
Terms of Service
Last updated: January 1, 2025
These Terms of Service govern your use of G-coder Digital Solutions' services. By accessing or using our services, you agree to be bound by these Terms.
1. Service Description
G-coder Digital Solutions provides web development, digital marketing, email hosting, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
2. Payment Terms
- All prices are in Australian Dollars (AUD) unless specified otherwise
- Payment is due as per agreed terms (monthly, annually, or project-based)
- Late payments may result in service suspension
- Refunds are subject to our refund policy outlined in the specific service agreement
3. Intellectual Property
All content, designs, code, and materials created by G-coder remain our intellectual property until full payment is received. Upon completion of payment, clients receive a license to use the deliverables for their intended purpose.
4. Service Level Agreement
- Email hosting: 99.9% uptime guarantee
- Support response time: Within 24 business hours
- Emergency support: Available for enterprise clients
- Scheduled maintenance will be communicated in advance
5. Termination
Either party may terminate services with 30 days written notice. Outstanding payments remain due upon termination. We reserve the right to terminate services immediately for violations of these Terms.
6. Limitation of Liability
G-coder Digital Solutions' liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.
Legal Terms
General legal information about our services
1. Company Information
- Business Name: G-coder Digital Solutions
- Location: Canberra, Australia
- ABN: XX XXX XXX XXX
- Contact: Gagandeep@engineer.com | 0451 250 032
2. Service Guarantees
While we strive for excellence in all our services, we provide the following guarantees:
- Website Development: 30-day bug-free guarantee post-launch
- Email Hosting: 99.9% uptime SLA with credit for downtime
- Digital Marketing: Performance reporting and optimization
- Support: 24/7 emergency support for critical issues
3. Dispute Resolution
In the event of a dispute, we prefer to resolve matters amicably. Our dispute resolution process includes:
- Informal discussion and negotiation
- Mediation with a neutral third party
- If unresolved, binding arbitration in Canberra, Australia
4. Governing Law
These legal terms are governed by and construed in accordance with the laws of the Australian Capital Territory, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of the ACT.
5. Updates to Legal Information
We may update these legal documents from time to time. We will notify you of significant changes by posting the new policies on our website with an updated "last updated" date. Continued use of our services after changes constitutes acceptance of the new terms.
6. Contact for Legal Matters
For legal notices or formal communications:
G-coder Digital Solutions
Canberra, Australia
Email: Gagandeep@engineer.com
Phone: 0451 250 032
Questions About Our Legal Policies?
We're here to help clarify any questions you may have about our legal terms, privacy practices, or data protection measures.
This legal information applies to all G-coder Digital Solutions services and websites.